The influence of the ride hailing apps loyalty program on customer loyalty: A case study in Indonesia-Reference-Cited by-同舟云学术

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The influence of the ride hailing apps loyalty program on customer loyalty: A case study in Indonesia

Published:2024-07 Issue: Volume:26 Page:101141
ISSN:2590-1982
Container-title:Transportation Research Interdisciplinary Perspectives
language:en
Short-container-title:Transportation Research Interdisciplinary Perspectives

Author:

Katili Fahira Anya,Robby Fayza Azzahra,Handayani Putu Wuri

Funder

University of Indonesia

Publisher

Elsevier BV

Reference88 articles.

1. Understanding the intention to revisit a destination by expanding the theory of planned behaviour (TPB);Abbasi;Span. J. Mark.,2021

2. The theory of planned behavior;Ajzen;Organ. Behav. Hum. Decis. Process.,1991

3. Alifiaberizky, 2021, April 14. The intense market competition of Indonesia Online Transportation. Medium. Retrieved October 24, 2022, from https://medium.com/with-bright-indonesia/the-intense-market-competition-of-indonesia-online-transportation-20cb4f5860ad.

4. Alvara Strategic Research, 2019. Behaviors and preferences of Indonesian millennial consumers on e-commerce applications in 2019. Retrieved from https://alvara-strategic.com/wp-content/uploads/2019/07/PRESS-CON-ENGLISH-E-COMMERCE-REPORT.pdf.

5. The importance of creating customer loyalty in achieving sustainable competitive advantage;Arslan;EJBM.,2020

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