1. Committee on Quality of Health Care in America: Crossing the Quality Chasm: a New Health System for the 21st Century,2001
2. M. Berg, Search for synergy: interrelating medical work and patient care information systems, Methods Inf. Med., in press.
3. Human Values and the Design of Computer Technology,1997
4. Using ethnography in the design of an explanation system;Forsythe;Expert Syst. Appl.,1995
5. Meeting patients’ needs with patient information systems: potential benefits of qualitative research methods;van't Riet;Int. J. Med. Inf.,2001