Does construction service provider's response matter? Understanding the influence of anecdotal information on online consumer decisions-Reference-Cited by-同舟云学术

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Does construction service provider's response matter? Understanding the influence of anecdotal information on online consumer decisions

Published:2021-09 Issue: Volume:8 Page:100061
ISSN:2666-1659
Container-title:Developments in the Built Environment
language:en
Short-container-title:Developments in the Built Environment

Author:

Ponathil Amal^ORCID,Khasawneh Amro^ORCID,Piratla Kalyan,Hegde Sudeep^ORCID,Sharma Vivek,Chalil Madathil Kapil

Publisher

Elsevier BV

Subject

General Medicine

Reference80 articles.

1. Selecting a provider: what factors influence patients' decision making?;Abraham;J. Healthc. Manag./American College of Healthcare Executives,2011

2. An investigation of consumer's choice of a healthcare facility when user-generated anecdotal information is integrated into healthcare public reports;Agnisarman;Int. J. Ind. Ergon.,2018

3. User generated content: the use of blogs for tourism organisations and tourism consumers;Akehurst;Service Business,2009

4. Are the drivers and role of online trust the same for all web sites and consumers? A large-scale exploratory empirical study;Bart;J. Market.,2005

5. How critical are critical reviews? The box office effects of film critics, star power, and budgets;Basuroy;J. Market.,2003

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