1. Applied Conversation Analysis: Intervention and Change in Institutional Talk,2011
2. Repairs as the last orderly provided defense of safety in aviation;Arminen;J. Pragmat.,2010
3. Structures of Social Action: Studies in Conversation Analysis,1984
4. Transitional regularities for ‘casual’ “okay” usages;Beach;J. Pragmat.,1993
5. Talk and Social Structure: Studies in Ethnomethodology and Conversation Analysis;Boden,1991