Linguistic (in)directness in twitter complaints: A contrastive analysis of railway complaint interactions-Reference-Cited by-同舟云学术

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Linguistic (in)directness in twitter complaints: A contrastive analysis of railway complaint interactions

Published:2021-01 Issue: Volume:171 Page:215-233
ISSN:0378-2166
Container-title:Journal of Pragmatics
language:en
Short-container-title:Journal of Pragmatics

Author:

Depraetere Ilse^ORCID,Decock Sofie,Ruytenbeek Nicolas

Funder

Ghent University

Publisher

Elsevier BV

Subject

Artificial Intelligence,Linguistics and Language,Language and Linguistics

Reference52 articles.

1. Les interactions quotidiennes en français et en anglais;Béal,2010

2. Cross-cultural complaining behavior? An alternative explanation;Blodgett;J. Consum. Satisfact., Dissatisfact. Complain. Behav.,2006

3. Indirectness and politeness in requests: same or different?;Blum-Kulka;J. Pragmat.,1987

4. Cross-cultural Pragmatics. Requests and Apologies;Blum-Kulka,1989

5. Requests and apologies: a cross-cultural study of speech act realization patterns (CCSARP);Blum-Kulka;Appl. Linguist.,1984

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1. A Case Study of Negated Adjectives in Commuters’ Twitter Complaints;Languages;2024-08-14

2. Complaint formulation and negotiation: The use of zenme-interrogatives in e-commerce service encounters;Lingua;2024-05

3. Directives (with a special emphasis on requests);Handbook of Pragmatics;2023-10-15

4. (Im)personalization in German and English Negative Online Reviews: Contrasts, Comparisons, and Cognitive Implications;International Journal of Business Communication;2023-10-03

5. “Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter;International Journal of Business Communication;2023-09-20

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