“Here's the link”: Hyperlinking in service-focused chat interaction

Author:

Stommel Wyke,Paulus Trena M.,Atkins David P.

Publisher

Elsevier BV

Subject

Artificial Intelligence,Linguistics and Language,Language and Linguistics

Cited by 9 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Att ge information i skriven interaktion;Socialvetenskaplig tidskrift;2024-06-26

2. Tell Me When Users Leave: Predicting Users’ Abandonment of A Task-Oriented Chatbot Service using Explainable Deep Learning;CUI 2021 - 3rd Conference on Conversational User Interfaces;2021-07-27

3. A turn to language: How interactional sociolinguistics informs the redesign of prompt:response chatbot turns;Discourse, Context & Media;2020-10

4. A Conversation Analysis of Non-Progress and Coping Strategies with a Banking Task-Oriented Chatbot;Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems;2020-04-21

5. When There is No Progress with a Task-Oriented Chatbot;Proceedings of the 21st International Conference on Human-Computer Interaction with Mobile Devices and Services;2019-10

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