1. Intergrammar: Toward an Integrative Model of Verbal, Prosodic and Kinesic Choices in Speech;Arndt,1987
2. A genre approach to the study of im-politeness;Blitvich;International Review of Pragmatics,2010
3. Impoliteness in Interaction;Bousfield,2008
4. Impoliteness in Language,2008
5. Politeness: Some Universals in Language Usage;Brown,1987