1. “You Have No Idea What You’re Talking About!” From e-disagreement to e-politeness in two online fora;Angouri;Journal of Politeness Research,2010
2. (In)Appropriate Online Behavior: A Pragmatic Analysis of Message Board Relations;Arendholz,2013
3. ‘Flaming’ in computer-mediated interactions;Avgerinakou,2003
4. How a little-known comedian makes $1million a year from YouTube videos. Daily Mail;Bates,2012
5. Universals in language usage: politeness phenomena;Brown,1978