1. Patient information-seeking behaviors when communicating with doctors;Beisecker;Med Care,1990
2. The computer revolution snags some physicians in & out of the office: It’s time to recognize the new era of techno docs;Bergman;Hosp Health Netw,1995
3. Los Angeles Free-Net: An experiment in interactive telecommunication between lay members of the Los Angeles community and health care experts;Bluming;Bull Med Libr Assoc,1996
4. The origin, content and workload or e-mail consultations;Borowitz;JAMA,1998
5. Points (and clicks) on quality;Brailer;Hosp Health Netw,1997