1. Putting expert systems to work in logistics;Allen,1990
2. Accountants admit numbers don't add up;American Management Association,1991
3. Is your purchasing department a good buy?;Ammer;Harvard Business Review,1974
4. Expert systems for configuration at digital XCON and beyond;Barker;Communications of ACM,1989
5. The fallacy of the overhead quick fix;Blaxill;Harvard Business Review,1991