1. Process Innovation: Reengineering Work through Information Technology;Davenport,1993
2. The new industrial engineering: information technology and business process redesign;Davenport;Sloan Mgmt Rev.,1990
3. Reengineering work: don't automate, obliterate;Hammer;Harvard Bus. Rev.,1990
4. Reengineering the Corporation: A Manifesto for Business Revolution;Hammer,1993
5. IT-enabled business transformation: from automation to business scope redefinition;Venkatraman;Sloan Mgmt Rev.,1994