A managerial assessment of the waiting-time performance for alternative service process designs-Reference-Cited by-同舟云学术

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A managerial assessment of the waiting-time performance for alternative service process designs

Published:1996-12 Issue:6 Volume:24 Page:689-703
ISSN:0305-0483
Container-title:Omega
language:en
Short-container-title:Omega

Author:

Sheu C.,Babbar S.

Publisher

Elsevier BV

Subject

Information Systems and Management,Management Science and Operations Research,Strategy and Management

Reference17 articles.

1. Excellence in Management Science Practice;Assad,1992

2. Quantitative Analysis for Business Decisions;Bierman,1991

3. The output of a queuing system;Burke;Operational Research,1956

4. The Service Quality Solution;Collier,1994

5. Service companies focus or falter;Davidow;Harvard Business Review,1989

Cited by 14 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

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