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2. To Err Is Human: Building a Safer Health System,2000
3. Crossing the Quality Chasm: A New Health System for the 21st Century,2001
4. Consequences of inadequate sign-out for patient care;Horwitz;Arch Intern Med,2008
5. Medication discrepancies in resident sign-outs and their potential to harm;Arora;J Gen Intern Med,2007