1. Understanding formality: Notes on the categorization and production of ‘formal’ interaction;Atkinson;British Journal of Sociology,1982
2. Order in court: The organization of verbal interaction in judicial settings;Atkinson,1979
3. Personality and interpersonal behavior;Bales,1970
4. Footing in the achievement of neutrality: The case of news-interview discourse;Clayman,1992
5. Analyzing talk at work: An introduction;Drew,1992