Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience-Reference-Cited by-同舟云学术

Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience

Published:2015-01 Issue: Volume:44 Page:142-153
ISSN:0019-8501
Container-title:Industrial Marketing Management
language:en
Short-container-title:Industrial Marketing Management

Author:

Bande Belén,Fernández-Ferrín Pilar,Varela José A.,Jaramillo Fernando

Publisher

Elsevier BV

Subject

Marketing

Reference122 articles.

1. Factors affecting propensity to leave: A study of salespeople;Aggarwal;Marketing Management Journal,2004

2. Structural equations model in practice: A review and recommended two-step approach;Anderson;Psychological Bulletin,1988

3. Emotional intelligence and psychological resilience to negative life events;Armstrong;Personality and Individual Differences,2011

4. The selling situation as a moderator of the personality–sales performance relationship: An empirical investigation;Avila;Journal of Personal Selling and Sales Management,1986

5. Role stress, attitudes, and job outcomes in business-to-business selling: Does the type of selling situation matter?;Avlonitis;Journal of Personal Selling and Sales Management,2006

Cited by 114 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Neuroticism and the sales profession;Organizational Behavior and Human Decision Processes;2024-09

2. The Relationship Between Emotional Intelligence and Artificial Intelligence in Entrepreneurs;Advances in Business Strategy and Competitive Advantage;2024-08-28

3. How social media and flexible work arrangements harden salespeople to abusive supervision;Industrial Marketing Management;2024-08

4. Too small to care? Developing a model explaining managers' decision to adopt employee stress prevention practices in micro and small enterprises;Industrial Marketing Management;2024-08

5. Emotional Experiences Drive Customer Loyalty in Indonesia;Academia Open;2024-07-17