How institutional pressures and systems characteristics shape customer acceptance of smart product-service systems-Reference-Cited by-同舟云学术

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How institutional pressures and systems characteristics shape customer acceptance of smart product-service systems

Published:2020-11 Issue: Volume:91 Page:468-482
ISSN:0019-8501
Container-title:Industrial Marketing Management
language:en
Short-container-title:Industrial Marketing Management

Author:

Kropp Eva,Totzek Dirk

Publisher

Elsevier BV

Subject

Marketing

Reference80 articles.

1. Understanding attitudes and predicting social behavior;Ajzen,1980

2. Four strategies for the age of smart services;Allmendinger;Harvard Business Review,2005

3. Strategic response to institutional influences on information systems outsourcing;Ang;Organization Science,1997

4. Mostly harmless econometrics;Angrist,2009

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