1. Through the patient’s eyes: understanding and promoting patient-centered care;Gerteis,1993
2. Seeing the person in the patient;Goodrich,2008
3. Patient-centered care: what does it take?;Shaller,2007
4. Crossing the quality chasm: a new health system for the 21st century;Institute of Medicine,2001
5. Patient empowerment in theory and practice: polysemy or cacophony?;Aujoulat;Patient Educ Couns,2007