Quantitative assessment of service delivery process: application of hybrid simulation modelling

Author:

Alice Rondini,Giuditta Pezzotta,Cavalieri Sergio

Publisher

Elsevier BV

Subject

Control and Systems Engineering

Reference27 articles.

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2. Agent-based model for optimising supply-chain configurations;Akanle;International Journal of Production Economics,2008

3. Simulation modeling and analysis with Arena;Altiok,2010

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5. Borshchev, A., & Filippov, A. (2004). From System Dynamics and Discrete Event to Practical Agent Based Modeling: Reasons, Techniques, Tools. July 25 - 29, The 22nd International Conference of the System Dynamics Society. Oxford, England.

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