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2. The impact of quality management practices on knowledge management processes: a study of a social security corporation in Jordan;Al Shraah;The TQM Journal,2021
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4. Total quality management and sustainable competitive advantage: serial mediation of transformational leadership and executive ability;Chen;Total Quality Management and Business Excellence,2020
5. People-related TQM practices, intrinsic motivation and quality performance: empirical study in Sri Lankan apparel industry;Durairatnam;European Journal of Social Sciences Studies,2020