Intelligent Kano classification of product features based on customer reviews-Reference-Cited by-同舟云学术

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Intelligent Kano classification of product features based on customer reviews

Published:2019 Issue:1 Volume:68 Page:149-152
ISSN:0007-8506
Container-title:CIRP Annals
language:en
Short-container-title:CIRP Annals

Author:

Chen Diandi,Zhang Dawen^ORCID,Liu Ang

Publisher

Elsevier BV

Subject

Industrial and Manufacturing Engineering,Mechanical Engineering

Reference12 articles.

1. Attractive Quality and Must-Be Quality;Kano;Journal of the Japanese Society for Quality Control,1984

2. An Analytical Kano model for Customer Need Analysis;Xu;Design Studies,2009

3. The Kano Model: How to Delight Your Customers;Sauerwein;International Working Seminar on Production Economics,1996

4. Design in the New E-Commerce Era;Tseng;CIRP Annals,2003

5. A Crowdsourcing Design Framework for Concept Generation;Liu;CIRP Annals-Manufacturing Technology,2016

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