1. Quality management in clinical laboratories: promoting patient safety through risk reduction and continuous improvement;Valenstein,2005
2. Implementing quality assurance;Bozzo,1991
3. Toyota production system: beyond large-scale production;Ohno,1988
4. The machine that changed the world: the story of lean production. How Japan's secret weapon in the global auto wars will revolutionize western industry;Womack,1990
5. Stop rising healthcare costs using Toyota lean production methods: 38 steps for improvement;Chalice,2005