Author:
Pujiula-Maso Jordi,Suñer-Soler Rosa,Puigdemont-Guinart Monterrat,Grau-Martin Armand,Bertran-Noguer Carme,Hortal-Gasull Gemma,Baro-Ministral Nuria,Garcia Teresa,Algans-Coll Lluisa,Estañol-Posas Francesca,Mascort Zaida
Subject
General Medicine,General Nursing
Reference33 articles.
1. El hospital como empresa;Asenjo;Med Clin (Barc),1991
2. The quality of care;Donabedian;JAMA,1988
3. Patient satisfaction. Does it matter?;Vuori;Qual Assur Health Care,1991
4. Bienestar social;Casas,1996
5. Patient satisfaction surveys: an opportunity for total quality improvement;Nelson;Hosp Health Serv Adm,1990