1. The secret life of bugs: going past the errors and omissions in software repositories;Aranda,2009
2. Designers wanted: participation and the user experience in open source software development;Bach,2009
3. User and developer mediation in an Open Source Software community: boundary spanning through cross participation in online discussions;Barcellini;Int. J. Hum.–Comput. Stud.,2008
4. The impact of formal QA practices on FLOSS communities–the case of Mozilla;Barham,2012
5. Communication, collaboration, and bugs: the social nature of issue tracking in software engineering;Bertram,2010