1. What makes excellent nursing homes different from ordinary nursing homes?;Anderson,1987
2. A system for unit-based monitors of quality of nursing care;Coyne;J Nurs Adm,1987
3. Evaluating the quality of medical care;Donobedian;Milbank Mem Fund Q,1966
4. Patterns of restraint: A cross-cultural view;Evans,1987
5. A consumer perspective on quality of care: The residents’ point of view;Holder,1987