1. Principles of communication and emotion in social interaction;Andersen,1998
2. Emotion in the workplace: The new challenge for managers;Ashkanasy;Academy of Management Executive,2002
3. Emotion, social theory, and social structure: A macrosociological approach;Barbalet,1998
4. Functions of the executive;Barnard,1938
5. Affective events–emotions matrix: A classification of work events and associated emotions;Basch,2000