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2. *Allen, S. and McDonald, A. (2006, February–March). Implementing the Integrated Children's System in Lancashire [PowerPoint slides]. Paper presented at the Integrated Children's System (ICS) regional seminars, London, England. Retrieved from http://www.dcsf.gov.uk/everychildmatters/_download/?id=2957.
3. Australia. Department of Families, Housing, Community Services and Indigenous Affairs. (2009). Protecting children is everyone's business. National framework for protecting Australia's children 2009–2020. Retrieved form http://www.fahcsia.gov.au/sa/families/pubs/framework_protecting_children/Documents/child_protection_framework.pdf.
4. Australia. Government of Victoria. Department of Human Services. (2006). Child FIRST and child protection. Retrieved from http://www.cyf.vic.gov.au/family-services/child-first.
5. Origins of the new public management: An international view from public administration/political science;Barzelay,2002