1. Overcoming organizational defenses;Argyris,1990
2. The next challenge for TQM: Overcoming organizational defenses;Argyris;Journal for Quality and Participation,1992
3. Compensation and incentives: Practice vs. theory;Baker;Journal of Finance,1988
4. Are quality circles illegal? Global competition meets the new deal;Baird,1993
5. Capabilities and capital investment: New perspectives on capital budgeting;Baldwin,1991