The faster, the better? The impact of short delivery times on product returns in online retailing-Reference-Cited by-同舟云学术

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The faster, the better? The impact of short delivery times on product returns in online retailing

Published:2024-09 Issue:3 Volume:100 Page:475-485
ISSN:0022-4359
Container-title:Journal of Retailing
language:en
Short-container-title:Journal of Retailing

Author:

Masuch Simon,Landwehr Jan R.^ORCID,Flath Christoph M.^ORCID,Thiesse Frédéric^ORCID

Publisher

Elsevier BV

Reference36 articles.

1. US E-Commerce Trends and the Impact on Logistics,2016

2. Taking stock of consumer returns: A review and classification of the literature;Abdulla;Journal of Operations Management,2019

3. Capgemini (2022): What matters to todays's consumer. Available online at https://www.capgemini.com/de-de/wp-content/uploads/sites/5/2022/01/CRI_What-matters-to-todays-consumer_Final-Print.pdf.

4. Cramer-Flood, Ethan (2024): Worldwide retail ecommerce forecast 2024. Edited by eMarketer. Available online at https://www.emarketer.com/content/worldwide-retail-ecommerce-forecast-2024, updated on 2/27/2024, checked on 5/17/2024.

5. Sooner or Later? Promising delivery speed in online retail;Cui;SSRN Journal,2020

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