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2. The multiple dimensions of the digital divide: More than technology ‘haves’ and ‘have nots’;Bertot;Government Information Quarterly,2003
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4. Chawla, Rajeev, & Bhatnagar, Subhash (2001). Case Study: Bhoomi: Online Delivery of Land Titles in Karnataka, India. Retrieved November 22, 2003 from http://www1.worldbank.org/publicsector/egov/bhoomi_cs.htm
5. Delhi Police. Traffic Short Message Service. Retrieved March 25, 2005 from http://www.delhitrafficpolice.nic.in/sms.htm