1. Sprehe, J.T. (2002). Enterprise records management: Strategies and solutions. A White Paper prepared for Hummingbird Ltd.
2. ARMA International. Compliance/risk management. Available http://www.arma.org/compliance/index.cfm.
3. National Archives and Records Administration. What are the benefits of records management? Available http://www.archives.gov/records_management/policy_and_guidance/frequently_asked_questions_general.html#whyrm.
4. See ANSI/AIIM/ARMA TR48-2004, Framework for the Integration of Electronic Document Management Systems and Electronic Records Management Systems (2004, July). Available http://www.techstreet.com/cgi-bin/detail?product_id=1170205.
5. The four characteristics of records as found in ISO 15489-1. Information and documentation—Records management—Part 1: General. Part 2: Guidelines. Available http://www.iso.org/iso/en/CombinedQueryResult.CombinedQueryResult?queryString=ISO+15489.