1. E-participation levels and technologies;Abu-shanab,2013
2. Thematic content analysis (TCA): Descriptive presentation of qualitative data using microsoft word;Anderson;Descriptive Presentation of Qualitative Data,2007
3. Using social media monitoring for public policy making: An evaluation;Androutsopoulou,2015
4. A ladder of citizen participation;Arnstein;Journal of the American Planning Association,1969
5. Assessing the effectiveness of e-petitioning through Twitter conversations;Asher,2017