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2. The public value creation of eGovernment: A test of the Respecified is success model;Agbabiaka,2016
3. Measuring user satisfaction from e-government services: Lessons from Jordan;Alawneh;Government Information Quarterly,2013
4. Rethinking public service delivery: Managing with external providers;Alford,2012
5. Mexico’s digital shift;Ali;PM Network,2020