Opening the black box: Developing strategies to use social media in government

Author:

Picazo-Vela Sergio,Fernandez-Haddad Marilu,Luna-Reyes Luis F.ORCID

Publisher

Elsevier BV

Subject

Law,Library and Information Sciences,Sociology and Political Science

Reference57 articles.

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4. Citizens' engagement on local governments' Facebook sites. An empirical analysis: The impact of different media and content types in Western Europe;Bonsón;Government Information Quarterly,2015

5. Capturing business value with social technologies;Bughin;The McKinsey Quarterly,2012

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