Chatbot for SMEs: Integrating customer and business owner perspectives-Reference-Cited by-同舟云学术

Chatbot for SMEs: Integrating customer and business owner perspectives

Published:2021-08 Issue: Volume:66 Page:101685
ISSN:0160-791X
Container-title:Technology in Society
language:en
Short-container-title:Technology in Society

Author:

Selamat Moch Akbar,Windasari Nila Armelia^ORCID

Funder

Institut Teknologi Bandung

Publisher

Elsevier BV

Subject

Sociology and Political Science,Education,Business and International Management,Human Factors and Ergonomics

Reference75 articles.

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5. The impact of artificial intelligence and virtual personal assistants on marketing;Marinchak,2018

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