1. Facing our mistakes;Hilfiker;N. Engl. J. Med.,1984
2. Patient safety and the reliability of health care systems;Barach;Ann. Intern. Med.,2003
3. Error in medicine: what have we learned?;Bates;Ann. Intern. Med.,2000
4. The wrong patient;Chassin;Ann. Intern. Med.,2002
5. Demanding medical excellence: doctors and accountability in the information age;Millenson,1997