Special Issue of Performance Evaluation on Service Science of Queues with Human Servers-Reference-Cited by-同舟云学术

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Special Issue of Performance Evaluation on Service Science of Queues with Human Servers

Published:2014-10 Issue: Volume:80 Page:1-4
ISSN:0166-5316
Container-title:Performance Evaluation
language:en
Short-container-title:Performance Evaluation

Author:

Takagi Hideaki

Publisher

Elsevier BV

Subject

Computer Networks and Communications,Hardware and Architecture,Modeling and Simulation,Software

Reference9 articles.

1. Council on Competitiveness, Innovate America: Thriving in a World of Challenges and Change, National Innovation Initiative Summit and Report, May 2005. http://www.innovationtaskforce.org/docs/NII%20Innovate%20America.pdf (access: 6/30/2014).

2. Service Science;Daskin,2010

3. Service Management: Operations, Strategy, Information Technology;Fitzsimmons,2008

4. Queueing Methods: For Services and Manufacturing;Hall,1991

5. Services Marketing: People, Technology, Strategy;Lovelock,2011

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