Impact of Electric Mobility on the after Sales Service in the Automotive Industry

Author:

Dombrowski Uwe,Engel Christian

Publisher

Elsevier BV

Subject

General Medicine

Reference17 articles.

1. Chan, C.C., Wong, Y.S., Bouscayrol, A., Chen, K. Powering Sustainable Mobility: Roadmaps of Electric, Hybrid, and Fuell Cell Vehicles, Vol. 97, No. 4, April 2009.

2. MacDougall, W., 2013. Electromobility in Germany: Vision 2020 and Beyond. Belin: Germany Trade & Invest, March 2013.

3. Galus, M.D., Andersson, G., 2008. Demand Management of Grid Connected Plug-In Hybrid Electric Vehicles (PHEV), IEEE Energy2030, Atlanta, GA USA, 17-18 November, 2008.

4. Neumann, I., Cocron, P., Franke, T. & Krems, J.F. Electric vehicles as a solution for green driving in the future? A field study examining the user acceptance of electric vehicles. In: J.F. Krems, T. Petzold & M. Henning (Hrsg.). Proceedings of the European Conference on Human Interface Design for Intelligent Transport Systems, Berlin, Germany: 2010.

5. McKinsey. Elektromobilität in Megastädten: Schon 2015 Marktanteile von bis zu 16 Prozent (Electric mobility in mega cities: already in 2015 a market share up to 16 percent), Study by McKinsey Consultants, 2010.

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