Customer feedback gathering and management tools for product-service system design

Author:

Mourtzis Dimitris,Vlachou Ekaterini,Zogopoulos Vasilios,Gupta Ravi Kumar,Belkadi Farouk,Debbache Adel,Bernard Alain

Publisher

Elsevier BV

Subject

General Medicine

Reference24 articles.

1. Manufacturing systems: theory and practice;Chryssolouris,2013

2. Manufacturing Networks Design through Smart Decision Making towards Frugal Innovation;Mourtzis;Procedia CIRP,2016

3. Berger R. Frugal products: Study results; 2013 Available from: https://www.rolandberger.com/media/pdf/Roland_Berger_Frugal_products_20130212.pdf.

4. Arndt T, Hochdörffer J, Moser E, Peters S, Lanza G. Customer-driven Planning and Control of Global Production Networks - Balancing Standardisation and Regionalisation. In: Proceedings of the 18th Cambridge International Manufacturing Symposium, Cambridge, UK; 2014. pp. 60-74.

5. IKEA Store, https://play.google.com/store/apps/details?id=com.ikea.kompis&hl=en.

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