1. The nature and management of telephone utilization in a family practice setting;Fischer;J Fam Pract,1979
2. Pediatric resident training in telephone management: A survey of training programs in the United States;Wood;Pediatrics,1986
3. Telephone management curriculum for pediatric interns: a controlled trial;Wood;Pediatrics,1989
4. Regulation téléphonique pédiatrique, un apport essentiel dans les efforts d'economie de la santé;Rakotoambinina,1992
5. Analysis of pediatric emergency department telephone calls;Kosower;Pediatr Emerg Care,1993