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Model for the quality of local government online services

  • Published:2017-08 Issue:5 Volume:34 Page:413-421
  • ISSN:0736-5853
  • Container-title:Telematics and Informatics
  • language:en
  • Short-container-title:Telematics and Informatics

Author:

Sá Filipe,Rocha Álvaro,Gonçalves Joaquim,Cota Manuel Pérez

Publisher

Elsevier BV

Subject

Electrical and Electronic Engineering,Computer Networks and Communications

Reference19 articles.

1. A proposed instrument dimensions for measuring e-government service quality;Alanezi;Int. J. u- e-Service Sci. Technol.,2010

2. An integrative approach to the assessment of e-commerce quality;Barnes;J. Electron. Commerce Res.,2002

3. A study on evaluation of e-government service quality;Hien;Int. J. Social Manage. Econo. Bus. Eng.,2014

4. Quality evaluation of e-government public service;Jinmei,2011

5. E-government: the State in Slovenian local self-government;Jukic;Organizacija Sci. Pap.,2006

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1. A Framework for Public eServices Transparency;International Journal of Electronic Government Research;2023-02-10

2. A user satisfaction model for mobile government services: a literature review;PeerJ Computer Science;2022-08-22

3. Digital Signature with RSA Public Key Cryptography for Data Integrity in SOSE-Based E-Government Systems;International Journal of Management, Technology, and Social Sciences;2022-01-30

4. Evaluating the Impact of Trust in Government on Satisfaction with Public Services;Lecture Notes in Computer Science;2022

5. SOSE-Based E-Government Systems: A Systematic Literature Review;International Journal of Management, Technology, and Social Sciences;2021-12-30
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