Chapter 13 Triggering Change through Culture Clash: The UK Civil Service Reform Program, 1999–2005
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2 articles.
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1. The UK;The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service;2019
2. The Transformation of Transport Policy in Great Britain? ‘New Realism’ and New Labour's Decade of Displacement Activity;Environment and Planning A: Economy and Space;2011-01