1. The police on skid-row: a study of peace keeping;Bittner;American Sociological Review,1967
2. Workflow from within and without: technology and cooperative work on the print industry shopfloor;Bowers,1995
3. B. Brown, Working Notes: How Technology is Used for Collaboration at Work, Unpublished PhD thesis, Department of Sociology, University of Surrey, Guildford, England, 1998.
4. Going up a blind alley;Button,1990
5. Computers, Mind and Conduct;Button,1995