1. A scale for measuring attitudes towards student health services;Franklin;J Psychol.,1967
2. Scale for the measurement of attitudes toward physicians and primary medical care;Hulka;Med Care.,1970
3. Development and Validation of Scales to Measure Patient Satisfaction with Health Care Services: Review of Literature, Overview of Methods, and Results From Construction of Scales (Part A);Ware,1976
4. Development and Validation of Scales to Measure Patient Satisfaction with Health Care Services: Results of Scales Constructed From the Patient Satisfaction Questionnaire and Other Health Care Perceptions (Part B);Ware,1976
5. The medical interview satisfaction scale: development of a scale to measure patient perceptions of physician behavior;Wolf;J Behav Med.,1978