Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches-Reference-Cited by-同舟云学术

Service quality and operating efficiency synergies for management control in the provision of financial services: Evidence from Greek bank branches

Published:1997-04 Issue:2 Volume:98 Page:300-313
ISSN:0377-2217
Container-title:European Journal of Operational Research
language:en
Short-container-title:European Journal of Operational Research

Author:

Athanassopoulos Antreas D.

Publisher

Elsevier BV

Subject

Information Systems and Management,Management Science and Operations Research,Modelling and Simulation,General Computer Science,Industrial and Manufacturing Engineering

Reference31 articles.

1. Weights restrictions and value judgments in data envelopment analysis: Evolution, development and future directions;Allen;Annals of Operations Research,1997

2. Performance improvement decision aid systems in retailing organisations using data envelopment analysis;Athanassopoulos;Journal of Productivity Analysis,1995

3. Multivariate and frontier analysis for assessing the market and cost efficiency of large scale bank branch networks;Athanassopoulos;Warwick Business School, Research papers no. 168,1995

4. Assessing the comparative spatial disadvantage of EU regions using non-radial DEA models;Athanassopoulos;European Journal of Operational Research,1996

5. A comparison between non-parametric efficiency tools for assessing the efficiency of decision making units;Athanassopoulos;Journal of the Operational Research Society,1996

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