1. Banking on multimedia;Johnson;The McKinsey Quarterly,1995
2. The Information Superhighway and Retail Banking;Bank Administration Institute (BAI),1995
3. The armchair banker;Graham;Financial Times,1997
4. How virtual banks are close to becoming a reality;Treanor;The Independent,1997
5. Navigating the multimedia landscape;Hagel;The McKinsey Quarterly,1994