1. Standards of emergency nursing practice;Emergency Nurses Association,1999
2. ENA position statement: hospital and emergency department overcrowding;Emergency Nurses Association,2001
3. ENA position statement: holding patients in the emergency department;Emergency Nurses Association,2002
4. Handbook of nursing case management;Flarey,1996
5. Policy implications of research on nurse staffing and quality of patient care. Policy, politics;Buerhaus;Nurs Pract,2000