1. Spoken by Prospero in Act 5, Scene 1 of ‘The Tempest’.
2. Survival in Special Libraries: the Current Issues;Butler,1995
3. Janette Cameron-Smith, Librarian, Sugar Division Library, CSR Limited.
4. Improving the Library Ethos;Paul;Australian Library Journal,1991
5. Customer Focus: Obtaining Customer Input;Armstrong;Australian Library Journal,1994