1. Screen Dreams;Carter;The Business Traveller,1988
2. Profit analysis: beyond yield management;Dunn;Cornell H.R.A. Quarterly,1990
3. Approaches to the measurement of accommodation performance;Jones;Proc. (Vol. 2) Journal of Contemporary Hospitality Management Launch Conf.,1989
4. The basics of YM;Kimes;Cornell H.R.A. Quarterly,1989
5. YM and your passengers;Larsen;Asia Agency Management,1988