Total quality management in a luxury hotel: A critique of practice-Reference-Cited by-同舟云学术

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Total quality management in a luxury hotel: A critique of practice

Published:1995-03 Issue:1 Volume:14 Page:67-78
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Baldacchino Godfrey

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference27 articles.

1. Labouring in Lilliput: Labour Relations and Images of Smallness in Developing Microstates;Baldacchino,1993

2. Peculiar Human Resource Management Practices? A case study of a microstate hotel;Baldacchino;Tourism Management,1994

3. The Essence of Total Quality Management;Bank,1992

4. Human Resource Management in the Hotel and Catering Industry;Boella,1988

5. The Politics of Production;Burawoy,1985

Cited by 29 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Statistical Computational Analysis in Luxury hotels in the era of COVID-19 : The Cretan case;2023-03-24

2. The Elusive Search for Talent: Skill Gaps in the Canadian Luxury Hotel Sector;Tourism and Hospitality;2022-01-13

3. A Research on the Effect of Personnel Empowerment on Culinary Creativity in Restaurants;Engines of Economic Prosperity;2021

4. Antecedents of quality performance in the Philippine micro, small, and medium hospitality sector;Asia Pacific Business Review;2020-12-17

5. Service quality and customer satisfaction: The moderating effects of hotel star rating;International Journal of Hospitality Management;2020-10

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