Linking hotel manager behavior with outcome measures of effectiveness

Author:

Umbreit W.Terry,Eder Robert W.

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference14 articles.

1. Hotel general managers: a profile;Arnaldo;Cornell Quarterly,1981

2. Performance appraisal: Assessing Human Behavior at Work;Bernardin,1984

3. Relations among criteria of police performance;Cascio;Journal of Applied Psychology,1978

4. Tracking the critical success factors for hotel companies;Geller;Cornell Quarterly,1985

5. Performance appraisals: a process focus;Ilgen,1983

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1. Hotel performance: state of the art;International Journal of Contemporary Hospitality Management;2010-10-05

2. A Heuristic Model for Benchmarking SME Hotel and Restaurant Businesses on the Internet;Journal of Quality Assurance in Hospitality & Tourism;2001-06

3. Hotel general managers: A review of prominent research themes;International Journal of Tourism Research;1999-05

4. The Use of Performance Appraisals in Three Segments of the Hospitality Industry: A Comparative Study;Journal of Hospitality & Tourism Education;1998-10

5. Environmental policy in the hotel sector: “green” strategy or stratagem?;International Journal of Contemporary Hospitality Management;1996-06

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